Alamora
Copyright and DMCA
How to report material you own the rights to, what a complete notice has to contain, and how a counter-notice works.
What this page covers
Alamora hosts what its users post: posts, replies, clips, avatars, guild and direct messages. If something a user posted infringes a copyright you own or represent, this is how to have it removed.
The games are a different matter. They are hosted by their publishers and run from the publisher’s own servers inside a frame — we list and embed them, we do not store them. A claim about the contents of a game usually has to go to the publisher, who is the one actually hosting it; tell us as well and we will remove the listing from the catalog while it is sorted out. About explains that boundary in more detail.
Where to send a notice
Notices go to the designated agent: DMCA agent name — to be completed by the site operator, DMCA agent email — to be completed by the site operator, DMCA agent postal address — to be completed by the site operator. Send them there rather than through the general contact routes — a notice that arrives somewhere else has to be forwarded before anything can happen to it.
What a notice must contain
A notice that leaves any of these out cannot be acted on, and we will come back to you asking for the missing part. Include:
- your physical or electronic signature, as the owner or someone authorised to act;
- identification of the work you say has been infringed — or, for several works in one notice, a representative list;
- identification of the material you want removed, precise enough for us to find it. A link to the post, reply, clip or profile is the fastest form of this; “somewhere in the feed” is not;
- how to reach you: address, telephone number and, if you have one, an email address;
- a statement that you believe in good faith that the use is not authorised by the copyright owner, its agent, or the law;
- a statement that the information in the notice is accurate and, on penalty of perjury, that you are the owner or authorised to act for them.
Section 512(f) makes a knowing material misrepresentation actionable — a person who files a false notice can be liable for the other side’s damages and costs. If you are not sure whether what you are looking at is infringing, or whether it is fair use, take advice before sending one.
What we do with it
A complete notice leads to the material being removed or disabled promptly. The person who posted it is told what was removed and why, and is given a copy of the notice. Removal on this site is a hidden state rather than an erasure, so the material can be restored if the claim is withdrawn or a counter-notice succeeds; the action is written to the moderation log either way.
Counter-notice
If your material was removed and you believe that was a mistake or a misidentification, you can send a counter-notice to the same agent. It must contain:
- your physical or electronic signature;
- identification of the material that was removed and where it appeared before it was removed;
- a statement, under penalty of perjury, that you believe in good faith that it was removed as a result of mistake or misidentification;
- your name, address and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the district your address is in — or, if you are outside the United States, of any district in which we may be found — and that you will accept service from the person who sent the notice.
We forward a counter-notice to the person who filed the original claim. If they do not tell us within ten to fourteen business days that they have filed a court action seeking to restrain the activity, the material may be restored.
Repeat infringers
Accounts that repeatedly attract valid notices are terminated. That policy exists because the law requires it of a service that wants safe harbour, and it is applied through the same moderation queue as everything else.