Terms and conditions

Using Alamora

These terms describe your use of Alamora’s game discovery and community features. By using the service, you agree to these rules. If you do not agree, stop using the service. Our Privacy policy explains how information is handled.

Accounts and eligibility

You must be at least 13 to register. Direct messages and voice chat require an eligible account aged 16 or over. If your age has not been provided, those features remain unavailable until eligibility is established.

Provide accurate registration information, maintain one personal account and protect your sign-in credentials. Do not share your password, impersonate another person or use a handle to mislead others. Contact us if you suspect unauthorised account access.

You can browse and play supported games without an account. An account is needed for features such as posting, saved games and recorded progress.

Games and publishing partners

Games belong to their respective creators and publishers. A game may play within Alamora, use a hosted browser build or open on its provider’s website. Each game page identifies its provider and how it is played.

Third-party games may have their own terms, advertising, storage and account requirements. Their providers control game availability, scores and saves. Alamora cannot guarantee that a particular game will remain available. Use the game’s report control to flag a problem.

Community rules

These rules apply to profiles, posts, replies, clips, guilds and messages. Do not use Alamora to:

• Harass, threaten or target people with hate or abuse.
• Share child sexual abuse material, sexual exploitation or non-consensual intimate content.
• Publish someone’s private information without permission.
• Upload material you do not have the right to use. See Copyright and DMCA.
• Distribute spam, scams, malware or deceptive links, or impersonate staff, publishers or other players.
• Automate accounts or gameplay to manipulate rewards, rankings or engagement.
• Bypass account restrictions, access controls, blocks or rate limits, or interfere with the service.

Use reporting, blocking and muting when appropriate. Reports help moderators identify the relevant account or content.

Ownership of your content

You retain ownership of content you create. By sharing it, you grant Alamora a non-exclusive, worldwide, royalty-free licence to store, reproduce, format and display that content as needed to operate and promote the service. You must have the rights and permissions needed to grant that licence.

Choose carefully what you publish. Other users may save or share copies outside Alamora. Removing content here cannot remove copies held elsewhere. Moderation records and backup copies may remain after removal, as explained in our privacy information.

Coins, XP and cosmetic items

Coins and XP have no cash value. They cannot be bought, sold, transferred, withdrawn or redeemed for money. Cosmetic items change appearance; they do not represent ownership of a financial asset.

Rewards come from supported play and community activities, quests and administrative awards. Availability, reward rates and cosmetic selections may change. Rewards obtained through errors or manipulation may be corrected.

Suspension can restrict access to rewards and other account features. Account deletion removes account progress. If the service ends, in-app balances and items are not converted into money.

Moderation, appeals and account closure

Moderators may restrict access, remove content or suspend accounts for violations of these rules. Administrative actions are recorded for accountability. Blocking and muting are personal controls and do not require a moderation decision.

To ask for a review of a moderation decision, use the contact form. Include your handle, the decision and why you believe it should be reconsidered. A review request does not guarantee that a decision will change.

You can stop using Alamora at any time. To request account deletion, select the privacy topic on the contact form. We may need to verify account ownership before taking action.

Availability, changes and your rights

Alamora and third-party games may be unavailable during faults, maintenance or changes. Features may change or be withdrawn. We do not promise uninterrupted or error-free access.

The date on this page identifies its latest revision. Changes remain subject to applicable law. Nothing in these terms excludes rights or protections that cannot lawfully be excluded, or prevents you from using remedies available under applicable consumer law.

Questions about these terms can be sent through Contact.