Know what is public
Profiles and community content can be visible to others. Account email addresses and birth dates are not public profile fields.
Choose how you participate
Browse as a guest, manage your profile and use blocking, muting and advertising preferences.
Understand game providers
Third-party games and advertising services handle information under their own privacy policies.
About this policy
This page explains the information used by Alamora’s account, game-discovery and community features. It also describes how third-party games and advertising may process information when they load in your browser.
For an access, correction or deletion request, use the contact form and select the privacy topic.
Information we use
Account and sign-in information
Account information includes an email address, handle, display name, optional profile details and, when supplied, date of birth. Password sign-in uses a stored password hash. If you choose a third-party sign-in provider, we receive the account information it shares and store the identifiers and credentials needed for that connection; we do not receive your provider password.
Date of birth supports eligibility checks and is not published on your profile. Registration requires a minimum age of 13. Direct messages and voice require eligibility for ages 16 and over.
Community content and preferences
Alamora stores posts, replies, clips, guild messages, direct messages, reactions, reports, ratings and profile changes. It also stores favourites, library activity, follows, blocks, mutes and interface preferences needed for those features.
Recorded play and account activity
For signed-in play, records include the game, session start, last activity, session end when available and credited playtime. Heartbeats support playtime and reward calculations. They do not tell us whether you finished a third-party game or what happened inside it.
Quest progress, achievements, cosmetic purchases and XP or coin awards support account progress. Administrative analytics aggregate existing account, game-session, post and guild-message records to understand growth, participation and moderation needs. These reports do not include private message content. Anonymous visitor counting is not configured.
Support and technical information
The contact form stores your name, email address, topic, message and submission time, together with your account identifier if signed in. Authentication records may include an IP address and browser information. Security controls use temporary rate-limit and presence data.
When error reporting is enabled, diagnostic information can be sent to Sentry, including error details and relevant request or account context. Security and infrastructure logs support investigation of faults and abuse.
Email choices
Account verification, password recovery and a new-account welcome support your account. Seasonal, new-game and community-event email requires a separate marketing choice. Sharing an email address through Google sign-in does not subscribe you.
You can change marketing preferences in Settings or use the unsubscribe link in a marketing email. Unsubscribing does not turn off essential account security messages.
Who can see information
Other users can see the profile and community information you publish, such as your handle, avatar, bio, posts, clips, level and leaderboard position. Visibility also depends on the feature and its access rules.
Direct messages are not end-to-end encrypted. Access is restricted to the conversation and authorised service operations; reported content may be reviewed for moderation. Avoid sending passwords, financial information or other unnecessary sensitive material.
Service providers process information needed to host Alamora, maintain its database, deliver account emails and support configured diagnostics. Information may also be disclosed when required by law or when necessary to investigate abuse and protect the service.
Voice chat
Joining voice requires an explicit action and browser microphone permission. Calls use WebRTC, which can exchange network addresses with other participants as part of establishing a connection. Do not join a voice channel if you do not want to participate in that connection.
Games, advertising and external services
Game providers
Each game page identifies its provider. Embedded and externally linked games connect to the provider’s services, which may receive your IP address and browser information, set cookies, save progress or show their own advertising. Providers such as Famobi and GameMonetize control their own games and privacy practices.
Publisher frames use Alamora’s site origin as the referrer for attribution. The full page path, query parameters and Alamora account details are not included in that referrer. Hosted browser builds and external links are identified separately on game pages.
Google advertising
Where Google AdSense is enabled, Google and its advertising partners may use cookies and similar identifiers to select, deliver and measure ads. Personalised advertising may use activity from Alamora and other sites, subject to applicable settings and consent requirements.
Read how Google uses information from partner sites and Google’s privacy policy. You can manage Google’s personalised advertising through My Ad Center, and available site consent choices through Cookie preferences.
Consent controls for Alamora do not automatically change preferences inside a game provider’s separate service. Check that provider’s notices and controls as well.
Browser storage and retention
Authentication cookies support sign-in and verification. Local and session storage keep interface preferences, recent emoji selections, the startup-animation flag and an optional dismissed-panel preference. The Cookies and local storage page explains these categories and how to clear them.
Account and activity records are stored while needed for the associated features. Some histories have rolling limits; moderation records can remain after content is hidden. A service-wide retention schedule for logs, backups and moderation history has not yet been published.
Account deletion removes linked records according to the feature and its retention requirements. Requests may require ownership verification or resolution of shared-space ownership. Clearing browser storage or signing out does not delete your account or server records.
Your choices and requests
You can update available profile settings, change browser preferences, manage advertising choices, and use blocking or muting. To request access, correction, export or deletion of account information, contact the team using the address associated with your account where possible. Do not include your password.
Applicable privacy rights depend on your location and circumstances and may include objections, restrictions on processing or a complaint to the relevant authority. Requests will need to be assessed under the law that applies; this page does not promise identical rights in every country.
If you believe a child under 13 has created an account, report the concern through the privacy contact topic. Avoid including more information about the child than is needed to identify the account.
The revision date identifies the latest version of this policy. Questions can be sent through Contact.